On a stormy evening, with our company president travelling in China, we lost access to our server. Since he was just starting his work day in China, it was important for him to be able to retrieve documents on our network. Derek met me at our office at 10:00pm and quickly found the problem. It was only a network switch that failed, but that saved our company's president a full day of work. That's SERVICE!


Operations Manager
Cleva, North America